Entries Tagged as ‘Customer Collaboration’

March 28, 2009

Salmonella Strikes and Healthcare Collaborates

In my relation to my last post, I am going to continue discussing the government’s use of new social media.  More government agencies are trying to go where the people are-the Internet.  It is obvious that people are going to go to YouTube, Facebook, and the like.  The government is trying to utilize these social [...]

March 18, 2009

Cisco Collaborates with its Publics

Cisco is another example of how new social media is used effectively to collaborate with its publics.  For starters, they have a collaboration blog where its publics can join in and be part of the conversation.  Cisco believes that collaboration is vital and competitive for businesses.  Vice President of IT Shella Jordan describes the four trends in [...]

March 7, 2009

Disney Collaborates with Children and Parents

Disney uses new social media to collaborate with children.  In 2007, they bought Club Penguin.  It gives kids a place where they can go online to interact with others their own age.  The site is a form of entertainment for kids to go and play games.  Club Penguin also focuses on safety concerns, especially with the [...]